Privacy Policy

Mérehaus Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.merehaus.com (the “Site”).

PERSONAL INFORMATION WE COLLECT

When you visit our Site, we automatically collect certain information about your device, including details about your web browser, IP address, time zone, and cookies installed on your device. As you browse, we also collect information about the pages or products you view, referral sources, and how you interact with the Site. This is referred to as “Device Information.”

We collect Device Information using the following technologies:

  • Cookies: Data files placed on your device that often include an anonymous identifier. You can learn more about cookies and how to disable them at www.allaboutcookies.org. 

  • Log files: These track activity on the Site and collect data such as IP addresses, browser types, ISPs, referring/exit pages, and timestamps.

When you make a purchase or create an account on our Site, we collect information such as your name, billing and shipping address, payment details (e.g. credit card), email address, and phone number. This is referred to as “Order Information.”

Together, Device Information and Order Information are referred to as “Personal Information.”

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use your Personal Information to provide and improve our services, including:

  • Processing and fulfilling your orders, including payment, shipping, and order confirmation;

  • Communicating with you about your purchase or account;

  • Screening orders for potential risk or fraud;

  • Sending you marketing and promotional materials (if you have opted in); and

  • Improving and optimising our Site and advertising activities.

We may also use Device Information to help detect fraud (e.g. via IP address monitoring), analyse customer behaviour, measure campaign performance, and deliver personalised advertising through platforms such as Google and Meta (Facebook/Instagram).

SHARING YOUR PERSONAL INFORMATION

We may share your Personal Information with trusted third parties that help us operate our business, such as:

  • Shopify, which powers our online store (Shopify Privacy Policy);

  • Freight and shipping providers, to deliver your orders; and

  • Analytics and marketing partners, to measure performance and improve our services.

All third-party partners are required to handle your data securely and only for the purpose of providing their contracted services.

We may also disclose your information when required by law, court order, or regulatory authority.

YOUR RIGHTS 

You have the right to access, correct, update, or request deletion of the personal information we hold about you.

If you wish to exercise any of these rights, please contact us at service@merehaus.com.

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

MEMBER SIGN-UP / SUBSCRIPTIONS

By subscribing to our mailing list or becoming a member of Mérehaus, you consent to receive occasional updates, news, and promotions from us via email.

You may unsubscribe at any time by clicking the “unsubscribe” link in our emails or by contacting service@merehaus.com.

CHANGES TO THIS POLICY

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Any updates will be published on this page with the revised effective date.

CONTACT US

If you have any questions about this Privacy Policy, wish to opt out of marketing communications, or would like to make a privacy-related complaint, please contact us at:

service@merehaus.com